PROFESSIONAL RESIDENTIAL & COMMERCIAL HVAC SERVICES
Our Standard
When it comes to keeping you comfortable in your home or office, our main priority at Castillo Heating and Air Conditioning, Inc. is meeting your family’s needs. We’ve established processes that keep our standard of professionalism at the highest level. Starting with our customer service on the initial call, to the diagnostic and estimating process, all the way through to completing repairs and installations. Some of those processes include pulling permits for every job, as required by law, and meeting all requirements for Title 24 Code to comply with the State of California energy codes.
Trane Comfort Specialist™
We have achieved an average of 98% customer stratification rating for nearly a decade.
Diagnostics & Inspections
We do have diagnostic consultation fees that are based on a variety of factors. However, if your repairs are made by a trained Castillo Heating and Air Conditioning, Inc field HVAC technician OR you purchase one of our maintenance packages, we will waive the diagnostic fee. Please contact our office for more details.
*Minimum efficiency established by the Department of Energy. Potential energy savings may vary depending on your personal lifestyle, system settings and usage, equipment maintenance, local climate, actual construction and installation of equipment and duct system.
Repairs & Replacements
There are many circumstances that can cause a system not to work properly. In order to determine the root cause, we perform an in-home complete system analysis to diagnose the problem. Once the issues are determined, we will offer you a complete assessment of repairs along with the cost and any recommendations needed to ensure that your system will operate more efficiently.
It is very common that with older systems (10 years +) the repair costs become so expensive, that the option of replacing or upgrading the system may be your best solution. This is an example of some of the recommended options we will provide you with after diagnosing your system issues. With Trane’s lineup of high efficiency equipment, it may be wiser to replace an old, inefficient system than to continue making expensive repairs. These systems typically pay themselves off in time just in energy savings alone. Whether you choose to repair or replace your existing system, we will assist you throughout the process.
JOIN OUR COMFORT CARE CLUB® TODAY!
DESIGNED TO ENSURE YOUR PEACE OF MIND THROUGH RAIN OR SHINE!
Our Comfort Care Club is more than just another maintenance plan. We provide a complete system inspection of your heating, ventilation and cooling performance. Our maintenance technicians are required to inspect and diagnose a list of components and then document it for future assessments. We maintain your system performance records in our files so that we can help foresee any performance decline. Our Comfort Care Club offers different membership packages to fit every need and budget. Along with the benefits that you receive from regularly maintaining your system, we offer extended benefits to make sure you are covered year-round.
4 Key Benefits of Regular Maintenance
Longer Equipment Life: Our 23 Point System Inspection will help your system operate more efficiently and help to increase the equipment’s longevity.
Safe Operations: Regular system maintenance will ensure safer equipment operation.
Going Green: CCC Members can save up to 30% on their electric bills!
Better Performance: By doing simple things like checking freon levels and replacing filters, we are able to allow your system to run smoothly. This can prevent future breakdowns and frequent repairs, while also helping your system provide quality airflow and temperature.
1 Year
- (2) 23 Point Inspection**
- Reminder Service
- Troubleshooting
- Pre-Season Scheduling
- (1) FREE Basic Air Filter*
- 48hr Priority Status
- Up to 20% Repair Discount
- 10% System Install Discount
2 Years
- (2) 23 Point Inspection**
- Reminder Service
- Troubleshooting
- Pre-Season Scheduling
- (1) FREE Basic Air Filter*
- 24hr Priority Status
- Up to 20% Repair Discount
- 10% System Install Discount
3 Years
- (2) 23 Point Inspection**
- Reminder Service
- Troubleshooting
- Pre-Season Scheduling
- (1) FREE Basic Air Filter*
- 24hr Priority Status
- Up to 20% Repair Discount
- 10% System Install Discount
Add. Systems
- (2) 23 Point Inspection**
- Reminder Service
- Troubleshooting
- Pre-Season Scheduling
- (1) FREE Basic Air Filter*
- –
- Up to 20% Repair Discount
- 10% System Install Discount
*Does Not Include Filter Media. **Seasonal Equipment Serviced Only Per Seasonal Visit.
*NON-LOCAL PRICES VARY (20+ MILE RADIUS)*
Servicing Moreno Valley, Riverside, Corona & San Jacinto
Other Services We Offer:
FREE In-Home Estimates
Diagnostic Appointments
Commercial Installations
Residential Installations
Rebates On Installations: Through Energy Upgrade California
- HERO Program: Financing (www.RenovateAmerica.com)
Trane Financing: For Installations
The Clean Effects: Whole House Air Purifying System
Estimates
Castillo’s President, Art, prides himself in being an active participant in daily activities with his associates and clients. He personally performs a majority of the estimates to ensure that you will always be treated like a part of the family. Every job completed by Castillo Heating & Air Conditioning, Inc is a work of “Art”. Our estimate process is unique; it is designed to meet the specific needs of your family or business.
The Estimate Process Includes:
- A comfort concerns list generated with the homeowners to address all needs that are specific to your family and situation
- An evaluation of your existing equipment and ductwork
- An analysis of the system and layout to calculate the current performance and potential ways to boost efficiency
- A load calculation to determine the proper size system needed for your home or business
GETTING IT RIGHT FROM THE START
CHOOSING THE CORRECT HVAC PROFESSIONALS IS WHAT MAKE THE DIFFERENCE
Before every comfort system installation, we perform a complete load calculation to determine the proper capacity of the equipment to be installed. This calculation provides the most accurate size unit that your home requires to operate at its best, most efficient performance. After the comfort system installation is completed, we document and perform a thorough commissioning of your system. This process ensures that the system and its components are tested, designed, and installed properly according to its designed efficiency requirement.
Trane Comfort Specialist™
Being an independent Trane Comfort Specialist™ dealer, we send out surveys after every comfort system installation to ensure customer satisfaction. While we are committed to maintain a level of 92% to stay active in the Trane Comfort Specialist™ program, we have achieved an average of 98% for nearly a decade.
Licensed & Trained
These practices guarantee that you have chosen a company that is rated among the top ten percent in the HVAC industry. We will always strive to keep this standard of professionalism continuous for as long as we are in business. You can rest assured that our dedicated team has tested and proven themselves as professionals and individuals who excel in our field.
What Our Clients Have To Say
We service all brands!
We service and repair all major brands: Trane, Ameristar, Amana, American Standard, Aprilaire, Lennox, Bryant, Carrier, Coleman, QuietCool, Honeywell, Nest, Goodman, Rheem, York, Payne, Rhuud and more.
