Customer Reviews Proudly Serving Menifee, Murrieta, Temecula, Canyon Lake, CA & Surrounding Areas

Great communication during the entire process. Our 20+ year old system finally needed replaced. We selected a system that fit our budget from an array of options. We chose a Trane AC and heat system to be installed and obtained 48 month interest free financing. Project took a little over 2 days to complete. Art, Arturo, and Ben were all very professional and friendly. Art and his crew all appear to be very trustworthy and experienced. About 6 months after the installation we had some Wi-Fi failure in our home which affected the connectivity with the control unit on the wall. I called Castillo air conditioning because I could not figure it out. They came out right away the next day and fixed the problem at no cost, of course. Read Less

Mr. art was very professional knowledgeable, respectful, and courteous. I’m hoping to get a new air conditioner and going over a lot of other competitors so far Mr. Art checks all the boxes thank you. Read Less

Castillo Heating and Air Conditioning was recommended by a friend. Made an appointment so easily on line. They are so professional and punctual I was amazed. My Air Conditioner is 25 years old and I have never had a routine service done so unbelievably thorough in all these years. They dont do any maintenance if it is not needed. They washed my unit and checked everything. It was only $150 in the past I have payed more. I wish I had known about this company years ago!! Highly recommend them. Isabel Read Less

Smooth sailing. Very professional. They came out next day for AC repair during a heatwave (although every summer day feels like a heatwave in the IE). Showed up when they said they would. Charged us exactly what they quoted. I would definitely recommend them. Read Less

We’ve been living in our home for 10 months and on Sunday night our air conditioning wasn’t turning on. As a housewarming gift, my parents purchased a maintenance package from Castillo HVAC because they love this company and have always used them. Thank goodness they did! Not only does this package come with fall and spring tuneups, but it also comes with discounts. The service provided by Arturo Jr was fantastic! A fuse was blown, and instead of simply replacing the fuse and going on his way, he investigated and found the reason, conducted repairs, and helping us get our air conditioning back up before the heat really kicked in. He was friendly, helped me understand what the problem was, and thank goodness he investigated instead of simply replacing the blown fuse. I was also so grateful to get an appointment so quickly considering how hot it gets. Because of the phenomenal and trustworthy service, I purchased a three-year package and will definitely be using Castillo HVAC for all of my heating and air needs! I highly recommend this company…The customer service is awesome, they are honest and trustworthy, and take good care of their customers! Read Less