Castillo Heating & Air Conditioning
Family Owned & Operated Since 1988
Where Every Job is a Work of Art!
Residential & Commercial Services
Family Owned & Operated Since 1988
Where Every Job is a Work of Art!
When it comes to keeping you comfortable in your home or office, our main priority at Castillo Heating and Air Conditioning, Inc. is meeting your family’s needs. We’ve established processes that keep our standard of professionalism at the highest level.
We offer free in-home estimates to replace your AC unit, furnace, duct work, and/or accessories. We size and match your system based, not only on your comfort needs, but also on your home’s building performance.
We guarantee that you’ll be amazed by our experienced installers who complete most jobs, big or small, in one day! Our system, unit, duct, and accessory installations all include warranties on labor & equipment.
We offer diagnostics, repairs, service, maintenance, estimates, sales, installations, testing & certification to heating, ventilating, air conditioning, air purification, and ducting systems serving residential dwellings and light commercial buildings.
We are a proud independent Trane Comfort Specialist™ dealer because we believe in quality when it comes to your comfort needs.
Being an independent Trane Comfort Specialist™ dealer means we are fully committed to providing the best in installation, service, customer satisfaction and employee training. Not every dealer qualifies as an independent Trane Comfort Specialist™ dealer, but rather only those that meet Trane’s stringent standards and those who demonstrate a commitment to customer satisfaction and continuing education. As independent Trane Comfort Specialist™ dealers, we are committed to partake in regular training so that we are always updated with TRANE’s latest technology. This ensures that you receive a comfort system that is designed to achieve maximum efficiency, reliability and comfort. Our goal is to pair you with a system that delivers the highest efficiency ratings TRANE® products provide.
Many independent Trane Comfort Specialist™ dealers have technicians that are certified by N.A.T.E (North American Technician Excellence organization). Organizations that are part of the N.A.T.E coalition include the U.S. Environmental Protection Agency and American Society of Heating, Refrigeration and Air-Conditioning Engineers.
What Our Clients Have To Say
We can't be happier. Our air condition stopped working two days ago when the temperature was 107 degrees. It's always nerve wracking when you're trying to find a reputable company and we have been stung before. We were imagining all sorts of high-cost estimates and were PLEASANTLY surprised and pleased with our very reasonable bill. Their repairman, Nate, was knowledgeable and answered all our questions. Repairs were accomplished very quickly and competently. We highly recommend this company.
18:14 18 Jun 21
Have used Castillo several times over the years, always with exceptional results. This time AC was running but not cooling. Nate was able to come earlier that scheduled, did a thorough examination, presented the possible options and worked for several hours to try and rectify the problem. We will definitely continue to use Castillo Heating and Air.
21:23 17 Jun 21
It’s been about 15 months since I had my A/C system installed by Castillo Heating & A/C and just wanted to report back that everything works wonderfully just as advertised. They installed 3 zones at my home with one of the zones designated for the Master Bedroom which was very important for me since I have MS which makes me sensitive to heat and I tend to spend most of my time there its great to be able to set the temperature a little lower in this room than the rest of the house. The A/C system that was installed is very energy efficient and the installation process starting from the initial quote to the completion of the installation went smoothly. I would definitely recommend them to family and friends.
18:21 17 Jun 21
Nate our technician was great. He answered all my husbands questions and was very kind and patient.
17:58 17 Jun 21
Castillo Air and Heating did a fantastic job! From Art coming out and giving us a great estimate and working with our schedule to Ernesto completing the job, the process was smooth and fast! Ernesto installed the system in one day so we did not have to go without a/c in 100 degree weather! We are so pleased with all the work done!
05:32 15 Jun 21
The work is part of a service plan when Castillo Heating installed a new Heat Pump last October 2020.The install went well, on time and clean. Assessment, options and pricing with Art were stress free. Installation crew -Ernesto, Tony and Nate were excellent, knows what they were doing and courteous.Summer is coming so the maintenance/check up came at the right time. Nate was ahead of schedule, happy and courteous- Opened up attic access and inspected horizontal mount modular blower- Changed out filter for customer (customer provided)- Took diagnostics of the unit and stated System is operating as designedMy experience with Art, the office staff, and the install/maintenance personnel is excellent.
14:45 11 Jun 21
Nate was very good and sharing what he had to do to correct the problem that we had He worked very well and in a timely manner we were very pleased and everything is good now thank you
23:01 09 Jun 21
My AC broke down during a heatwave and Castillo Heating & Air came out and did maintenance on it to get it working again.
20:36 08 Jun 21
Stayed busy, professional, yet friendly, knowledgeable, helpful.Will recommend the company in good conscience.
19:06 08 Jun 21
The technician, Nate, was very knowledgeable and pleasant to work with. I would definitely recommend.
05:23 02 Jun 21
The technician did a thorough step by step inspection on my AC unit to make sure it was in proper working order for the summer months ahead.Highly recommended.
12:33 28 May 21
I was referred to Art Castillo by my neighbor to replace an old furnace and A/C unit with a new heat pump. From the initial meeting with Art, to the service and responsiveness of the installers and the office staff, the process went smoothly and professionally. My new unit works perfectly and saves me money in energy costs. I could not be happier with my choice of Castillo Heating & Air.
19:32 27 May 21
I have been doing business with Castillo for years and have always had great service. The people are friendly and professional. I highly recommend them!
20:12 18 May 21
Nate was awesome. Showed up exactly as scheduled, worked quickly and efficiently, very professional. He explained everything thoroughly and gave me some excellent information.
00:30 06 May 21
Art, Tony, Ernesto, Nate, Teresa, and Zaira did an excellent job addressing all my needs, my questions, scheduling, covid safety, and performed what I would consider an outstanding installation of the Mitsubishi heat-pump. They treated our home with care, cleaned up the worksite, and were pleasant to work with and did so at a reasonable cost.I am very happy that I choose your company and will refer my friends, neighbors and family to you for support.Thanks again!!
20:57 03 May 21
This is a wonderful company, they are on time, clean and not trying to sell you something at every turn. I have used them for five years and all my friends use them as well!!!
16:27 30 Apr 21
Had our usual pre-summer HVAC system checkup. Arturo did a great job. He was courteous and professional. He answered all my questions and explained all the system checks he performed. Highly recommend Castillo for all your Heating & Air Conditioning needs.
02:22 28 Apr 21
Ernesto & his team did an immaculate job replacing the AC compressor with a new Trane unit. His team also upgraded the existing coil unit in the HVAC to match the new AC unit. They did a fantastic job of replacing/installing new vents throughout the house & creating a new one into the existing duct work in one of the rooms. Castillo employees communicated efficiently & effectively via phone & email correspondencein delineating the proposal, verbally during installation process throughout the day & completion of work performed to customer satisfaction. Just awaiting for the final inspection to make it official with the county permit.
04:01 26 Apr 21
I discovered Castillo HVAC back in the day when I didn't schedule routine maintenance, the coolant escaped, and I couldn't figure out why the A/C wasn't A/C'ing. They responded promptly and gave me the data about codes changing in the near future (in HVAC days) with the choice to keep the coolant type I had which would probably hold as long as I live or upgrade to meet new standards in case the unit needed additional coolant after 2020 when it would no longer be available. I upgraded to 2020 standards although it was only 2017 or so and have scheduled routine maintenance ever since. I added a 3-filter system and have appreciated the filtered air with the multiple fires in So Cal. More than once I've noticed nothing in the air until I opened my garage door to go biking. Castillo HVAC hires competent technicians who are socially perfect for interacting with customers - not an easy combination to find. I'm so glad I called them when I was sweltering in my house wondering what happened!
22:33 22 Apr 21
Very professional, extremely knowledgeable about their business, explained the situation and the work they were doing in layman’s terms so that we were comfortable. Very ethical people, didn’t try to sell us a whole new system just fixed the problems. Much appreciated Art and Arthur!
15:18 16 Apr 21
Tony, Ernesto and Nate were great technicians and professionally installed our new A/C unit and heat pump. Very quiet and fast cooling compared to old system. Art the owner explained the options very well and gave us great value.
19:32 10 Apr 21
Nate was amazing! Very professional and informative.
22:33 07 Apr 21
Very professional and clean... they pay attention to details and that’s what I like.
03:17 03 Apr 21
Very friendly and very professional. I had a complete, new system installed. There were a few snags, but they kept on it until everything was 100%. Their customer service is exceptional. I have no regrets at all in going with Castillo/Trane. They’ve exceeded our expectations.
18:28 26 Mar 21
I am very pleased with the work that is being done. The workers are knowledgeable friendly and conscientious. I’d recommend them to any and everyone who wants quality work done.
01:48 19 Mar 21
Outstanding, professional and on-time. I have used Castillo Heating and Air for over 20 years. Always can trust their diagnostics and pricing is always very fair.
19:09 16 Mar 21
Very quick response and professional, skilled installation of heating and a/c system. Fair pricing for equipment & installation. Would use again,
22:27 18 Feb 21
Arturo is a hard working young man who stayed with the problem until it was fixed. The repair was made over a couple days and Arturo kept us informed throughout the process. Castillo Heating has a very streamlined communications system keeping us informed about times, service required and cost! Could not ask for a harder working service tech or more professional company.
20:18 18 Feb 21
HUGO EXCEEDED IN ALL CATEGORIES. HE WAS VERY HELPFUL ANDHAS A GREAT PERSONALITY. HIGHLY RCOMMEND.. TIM & CAROL
00:32 13 Feb 21
Will have them do work next week. Very helpful and knowledgeable
00:33 06 Feb 21
Very professional and on time. They were very affordable!!! The technician gets five stars
20:09 26 Jan 21
Really enjoyed working with Nate. He was very thorough, professional and caring. He made sure my elderly parents had the heat working properly and returned several times to check on them.We were very pleased with the work and would highly recommend this company. Thank you!
21:26 27 Dec 20
Efficient, knowledgeable, fair, personableSimply the best! I would recommend them for anyone!
20:34 22 Dec 20
Efficient, knowledgeable, fair, personableSimply the best! I would recommend them to anyone!
Lutheran Church of the Desert
20:05 22 Dec 20
Hugo and his assistant were on-time, courteous, clean, and efficient. They also gave great suggestions for filters and other routine care.
Tara K Barrera
17:55 15 Dec 20
Having many years of experience as a home builder I can attest to the fact that having a contractor that designs, sizes and installs the system properly is more important than shopping the name brand stamped on the side of the equipment. With Art and his team, you can rest assured that you will be getting all the above with the added bonus of some of the best equipment on the market, all at a very fair price. When it came time for a new install at my own home, I only needed to make one phone call.
07:11 15 Dec 20
Very professional service. Respectful technician. Got the job done quickly and efficiently.
Deborah Stanton (simplesteps)
19:28 04 Dec 20
Art was on time everyday. His crew was professional and courteous. Art was never in a rush, and took the time to answer all the questions I had. In the end I got the mini split system I was looking for at a price better than any other estimate I received. Truly appreciate the service, professionalism and kindness delivered.
02:28 03 Dec 20
I was impress with the quickness and quality of service I receive from technician. A great profesional service with no hazel or gimmicks. I definitely recommend this company, and will requiere their service in my future HVAC needs.
03:45 26 Nov 20
I called Castillo Heating & Air Conditioning after turning on furnace and had a very loud noisy sound. From Zaira [receptionist] to my technician Arturo were very professional and took extreme efforts to fix my furnace and operational again quickly. I highly recommend their service and promptness in resolving all issues.
22:06 16 Nov 20
Art Jr & Nate were on time, professional and great to have as technicians. They took their time and explained any issues the hvac system had. We definitely look forward to having them out again and doing business with Castillo Heating and Air Conditioning.
14:40 08 Nov 20
Excellent service as always. It’s refreshing to deal with a company that you know is honest. Great overall customer service and I appreciate the education they provide as they go through the repair and/or service.Updated on 10/28/2020 - as always the techs came in and provided great service.
14:37 29 Oct 20
Excellent service and very professional people
09:56 29 Oct 20
The initial visit with the company's owner was very pleasant. Art explained all the possible systems we could purchase, as well as what the benefits were for each type of HVAC system. Art also made sure we were clear about the financing programs that were available. All in all, working with Castillo HVAC was a very satisfactory solution to our heating/air conditioning problems. Office staff was also very helpful.All three crew members worked diligently to complete the installation in timely, professional manner over two days. The workers cleaned up the work area thoroughly when they were finished. We were given complete directions on how to use the new smart thermostat. The tech was very patient with us.Thank you very much Castillo HVAC!Follow-up visits have been timely and helpful. We received assistance with the digital thermostats and with the SCE summer program monitor installation. Thanks again!
03:27 24 Oct 20
Excellent response and service from office to maintenance. Teresa was very efficient and responsive in the office and Arturo Junior performed the work with civility and care.I would certainly recommend them for service.
18:58 22 Oct 20
As always Art at Castillo HVAC came through for me at crunch time.They were fast and accurate.Thank you
18:32 10 Oct 20
Took care of my client's home very quickly which was what I needed them to do!! Always great service!
23:44 08 Oct 20
They did an amazing job, clean, effective and fast!! I highly recommend them!!!
00:36 03 Oct 20
Having your AC go out in summer is stressful. We were fortunate to get Arturo Jr. from Castillo Heating and Air to help us. He was out same day and was able to get our system repaired. Price was fair and he was excellent at communicating throughout the process. I would recommend them and would definitely use them again.
20:52 23 Sep 20
A responsive, high quality family-owned company. We were delighted to be able to support a local business, and we received excellent service and quality
17:08 17 Sep 20
A first rate experience. I highly recommend Castillo's for your HVAC needs. Top quality workmanship and a rapid, professional installation
00:58 17 Sep 20
They were on time, very pleasant and didn't leave until the job was done. Their pricing was lower than most
21:15 09 Sep 20
As I told Art I am not happy with the texting messages. As for the work and techs I think they are great.
Bob Van Gorder
22:47 03 Sep 20
Very Detailed and clear on what was needed.
00:02 29 Aug 20
We live in the mountains above Palm Desert where the temperature in the summer can hit 100 degrees and yet fall to 20 in the winter.We had lived in our home for 15 years without quite being able to justify installing A/C since our Swamp Cooler coped reasonably well apart from about a month a year and we were out of the house during the days.And then Covid hit and we were working from home and our Swamp Cooler simply couldn't do enough to make the 100 degree temperature during the day livable.So, we asked Castillo Heating & Air Conditioning for some suggestions and a quote.They proposed a Ductless three-way split system which would save us money on Propane during the winter months as well as cooling the house during the summer.It took them two days to install it but they were quiet enough that we could work throughout with a minimum of disruption.The ductless mini-split was amazing and made the temperature in the house much cooler. Indeed, my teenage daughter's room is like a morgue because she likes it really cool and keeps the door closed (did I mention "teenage").However, the unit in the Master Bedroom was not performing as well as we would have liked. It was still acceptable to me, but my wife wasn't satisfied (I am not criticising her; she was right - I'm simply less aware of my environment than she is and didn't notice that it was closer to 80 than to the 75 it was set to). We called Castillo two times to look at it.The first time, there was a genuine issue. One of the two fuses in the outside unit had blown and so it was running on half power. This was better than not running at all, I suppose, but the fact that it was running meant that we didn't have any reason to check the fuses. They replaced the fuse and assured us that it was very rare for them to blow like that and it was probably just a bad fuse in the first place. In the 6 weeks since then, the fuses have been fine despite a few power outages due to our Utility.My wife was still unhappy and called Castillo's again. The chap that came examined everything again and was helpful and polite. Finally, he noticed that the vent in the Master Bedroom for the Swamp Cooler was still open and was about 4 foot above the ductless unit in that room. By checking with his thermometer, he found that the ductless unit was effectively sucking the air from outside through that vent. This was made worse by the fact that the swamp cooler is sort of above the outside condenser and so that air was extra warm.He closed and covered that vent (and covered the other vents as well which were doubtless leaking air despite being closed) and, sure enough, it made a HUGE difference - Instead of being 78 degrees in the Master Bedroom, it was 68 last night ! (We have now set it to 75 and it's doing great.)Thank you Castillo's for your hard work, your patience and your kindness when you must have been thinking that we were complete pains.Very Highly Recommended.
15:10 28 Aug 20
Professional. Great communication. Reliable.
17:16 21 Aug 20
The team was punctual and serviced my unit with the upmost professional attitude. They looked to fix and not replace, showing their knowledge and skill. Would gladly refer them to anyone
These people are not just amazing technicians and office staff they are amazing human beings that care about the best interest of the people they serve. That’s why I highly recommend them! 10 stars for Castillo Heating and Air!
Today was the first of two days of our install. We found Art, the owner, to be very professional, personable and honest. His team (Ernesto, Tony and Nate) came fully prepared, were extremely considerate in their care of our home as they worked to install our unit and ductwork. The level of customer service and attention was evident from the moment they arrived. We were extremely impressed with how clean they left everything before they left even though they knew they would be back in the morning and woud have re-do preparing the house for additional foot traffic to complete the install. We are looking forward to the completion of the work tomorrow.
Called on Saturday, spoke to Amanda. She was great! Same day service. Fernando was our tech. He was very professional and explained everything to my husband & I before he did any of the needed work. Highly recommend!
Art installed my unit 15 years ago. few minor repairs. Today i called because it stopped cooling. They had Hugo come out same day and best service ever!!. very polite, explained everything and very reasonable with the senior discount!!
Can't say enough about this wonderful company. Been a customer for many years and the service has been spot on! Would and do recommend them to anyone. Very friendly and courteous, always ready to help with your problem.
Definitely noticed an immediate decrease in temperature of the upstairs floor. Grills over the vent are currently being replaced and that's increasing the airflow even more so. Thank you guys so much for being helpful and friendly (repair guys and office staff)
We service and repair all major brands: Trane, Ameristar, Amana, American Standard, Aprilaire, Lennox, Bryant, Carrier, Coleman, QuietCool, Honeywell, Nest, Goodman, Rheem, York, Payne, Rhuud and more.
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When it comes to keeping you comfortable in your home or office, our main priority is meeting your family’s needs.
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