PROFESSIONAL RESIDENTIAL & COMMERCIAL HVAC SERVICES
About Castillo Heating & Air Conditioning
Castillo Heating & Air Conditioning, Inc. has been family owned and operated since 1988. As an approved independent Trane Comfort Specialist™ dealer, Castillo Heating & Air Conditioning, Inc. meets the highest performance standards in Southern Riverside County. We offer a variety of HVAC (heating, ventilation, and air conditioning) products to fit your needs. Our staff has extensive knowledge on a variety of systems, but being an independent Trane Comfort Specialist™ dealer, we know that “It’s Hard to Stop a Trane”. We are fully qualified to help you select the comfort system that best fits your home and your budget.
We want to make your comfort system a work of “Art”! At Castillo Heating & Air Conditioning, Inc. we pride ourselves on treating our clients like family. The company President, Art, completes all estimates personally. He and his team have been in this industry for over 35 years.
Your Heating & Cooling Specialists
When it comes to keeping you comfortable in your home or office, our main priority at Castillo Heating and Air Conditioning, Inc. is meeting your family’s needs. We’ve established processes that keep our standard of professionalism at the highest level.
Our Mission Statement
Castillo Heating & Air Conditioning Inc, a successful family-owned and operated business, is committed to a longstanding goal of providing a complete and reliable service to meet all of our customers comfort needs. Being a referral driven company we have the best interest of our customers at heart since we are ultimately driven by their 100% satisfaction. As a company, we will continue to provide the resources to improve the knowledge and abilities of all of our dedicated associates. Through this constant improvement, we will become the consumer’s only recommended choice for heating and air conditioning in our South Western Riverside County service area.
Ownership & Management
Arturo Castillo
President & Owner
Field Manager
Margarita Castillo
Vice President & Owner
Amanda Castillo
Owner
General Manager
Field Technicians
Tony Godinez
Installation Technician
Ernesto Godinez
Installation Technician
Hugo Alatorre
Service Technician
Office Staff
Anna Espinoza
Account Assistant
Teresa Espinoza
Project Assistant
Angela Castillo
Receptionist
Mindy Flores
Receptionist
What Our Clients Have To Say
Art Castillo, himself, came in on the weekend to look at and repair our AC. Such a super guy, and I didn’t even realize he was the president of the company till now. You can trust him and his team with your HVAC maintenance needs. Btw, Art took it on his own to go back to his shop and find a part and come back to install to prevent our AC from being down all weekend. Art’s a leader that inspires professionalism and leads his team by example. Very, very impressed! Thanks Team Castillo!
Michael Cantrell
01:33 09 Aug 20
FOLLOW UP - After providing such excellent service on our furnace a few months back, we contacted Castillo to do a maintenance review and service on our AC. Again, excellent service and very honest and professional. I will continue to refer Castillo to anyone in my community looking for great a great HVAC company!****************************Placed a call around 6PM. Heard back early the next morning. They were able to send out a technician same day who was very professional. He had to locate the part we needed for our very old furnace and had it repaired and up and running withing a couple of hours. Will absolutely use again for our HVAC needs in the future.
Eve Sings
18:22 06 Aug 20
Very professional , kept me informed on what was going on.
Virgina Sutton
13:45 27 Jul 20
Very good maintenance on my condensor and very thorough on all areas of my system, thanks guys.Paul LSan Jacinto
On Hold Marketing Services
20:12 22 Jul 20
Hugo called to let me know he could arrive earlier than the promised 2-hour arrival window. He arrived when he said he would. He was very professional and inspected my air conditioning unit, called the manufacture to determine if unit was under any warranty and explained in detail what this company would be proposing for replacing the unit. Hugo wore all of his PPE that is required now during this pandemic. I would definitely recommend Hugo and Castillo Heating and Air.
David Grant
22:27 20 Jul 20
Hugo was on time, professional, explained the reasons for our air conditioning problems in a way we could understand. He then explained three options for correcting the problem and recommended starting with a less expensive an drastic "fix" as a first step. No upsetting or pressure and good results
James Burrow
17:29 20 Jul 20
This company was amazing! Very professional, fast response and more than efficient! I highly recommend recommend!
Cindy Oakes
23:43 14 Jul 20
They were on time did a great job asked if I was had any questions then made sure I understood the answers. I especially want to thank Hugo for putting up with all my questions and my (not so guienus) guienus idea's.
William Sullivan
19:22 07 Jul 20
the techs were very knowlegablethey got right to the problemthey fixed the problemDennis C
Dennis Cummings
15:36 07 Jul 20
Hugo was very professional and explained everything as he went along. He also maintained social distancing. They are my go people for maintenance of my heating and air conditioning.
ANNIE CURRY
20:29 03 Jul 20
On time, efficient service. They give you a complete diagnostic report at the appointment. They never try to sell you something you don't need 😀
Sharlyn Spates
23:59 02 Jul 20
Excellent service and very professional people
Manuel Henriquez
20:56 30 Jun 20
Stayed busy, professional, yet friendly, knowledgeable, helpful.Will recommend the company in good conscience.
Paul DePue
22:36 29 Jun 20
We are always pleased with their service. Very knowledgeable rep. They know their business. Will use again without hesitation.
Caroline Hoelzle
16:13 25 Jun 20
HUGO EXCEEDED IN ALL CATEGORIES. HE WAS VERY HELPFUL ANDHAS A GREAT PERSONALITY. HIGHLY RCOMMEND.. TIM & CAROL
Tim Sharon
20:14 23 Jun 20
Very satisfied with everything great job!
Gayle Nord
21:39 20 Jun 20
Zaira the receptionist was very professional and thorough, it was a pleasure speaking to her. Art was also professional, knowledgable, and easy to work with.
Lorraine Kihm
18:44 18 Jun 20
Best price and best service are hard to find these days, but Castillo gave me both. I am more than satisfied. Their technicians were thorough and explained clearly how to operate my new system. They left my home cleaner than when they started too.
Mizzy Movies
12:56 16 Jun 20
Hugo showed up early, he was very courteous, knowledgeable, and was great at explaining it all to me. Loved working with him.
Janet Ramirez
02:21 12 Jun 20
I'm an advocate of supporting local small businesses such as Castillo Heating & Air Conditioning, Inc., and not just to help them gain revenue and stay operational. You’ll gain plenty of wonderful benefits as well; excellent, personalized customer service along with an approved independent Trane Comfort Specialist™ dealer. Thank you Art, Teresa, Ernesto and team.
Jon Bobroff
19:54 11 Jun 20
They were throrouh and quiet as mice, they worked like Trojans installing new ducts a heat pump and air conditioning. We enjoyed having them here.
Greg Hill
19:01 11 Jun 20
Hugo was great,gives you an overview,recommendations,and solutions.
juliana lomeli
16:59 11 Jun 20
Art was pleasant and found the problem and repaired it effectively, and for a reasonable price Thankyou!
Lorrie Crain
19:22 04 Jun 20
Hector, was honest and very helpful. On time and has a very good honest personality. As a realtor u will continue to refer him and I’m glad I met them. Will be calling soon for them to service my own home.
Carla Anz
01:26 04 Jun 20
The technician Hugo was very professional and informative. He quickly was able to get our air conditioning systems up and running with minor part replacements.
Ron Scrivener
03:08 29 May 20
I can’t say enough good things about the professionalism, and wonderful service!!! They were fantastic, and I highly recommend them!!!
Cindy Girard
20:59 19 May 20
Castillo is a Great company - We highly recommend them for all of your HVAC needs
Lisa Hickman
12:23 19 May 20
The team was punctual and serviced my unit with the upmost professional attitude. They looked to fix and not replace, showing their knowledge and skill. Would gladly refer them to anyone
Mark Perry
16:42 25 Mar 20
These people are not just amazing technicians and office staff they are amazing human beings that care about the best interest of the people they serve. That’s why I highly recommend them! 10 stars for Castillo Heating and Air!
Rick Cubas
14:47 13 Feb 20
Fast and through well done and thoughtful!
Greg Hill
19:24 26 Nov 19
Love this company, like the special spring/winter check ups. Most of all they are not always trying to sell you something !
Diane Chapman Swarts
04:41 16 Nov 19
Today was the first of two days of our install. We found Art, the owner, to be very professional, personable and honest. His team (Ernesto, Tony and Nate) came fully prepared, were extremely considerate in their care of our home as they worked to install our unit and ductwork. The level of customer service and attention was evident from the moment they arrived. We were extremely impressed with how clean they left everything before they left even though they knew they would be back in the morning and woud have re-do preparing the house for additional foot traffic to complete the install. We are looking forward to the completion of the work tomorrow.
Teresa Acevedo
04:25 30 Oct 19
Very professional and up front with prices.
Kiki Inducil
21:11 30 Aug 19
Great costumer service , very profesional, personal-able and did a great job..,
Maria Tpm
02:23 26 Aug 19
Called on Saturday, spoke to Amanda. She was great! Same day service. Fernando was our tech. He was very professional and explained everything to my husband & I before he did any of the needed work. Highly recommend!
Shannon Russell
19:34 05 Aug 19
They arrived on time and fixed a minor issue with my AC quickly and affordable. Thank you again
Heidi Kristall
21:56 02 Aug 19
Art installed my unit 15 years ago. few minor repairs. Today i called because it stopped cooling. They had Hugo come out same day and best service ever!!. very polite, explained everything and very reasonable with the senior discount!!
Jeri Standiford Salgado Ward
03:13 30 Jul 19
Can't say enough about this wonderful company. Been a customer for many years and the service has been spot on! Would and do recommend them to anyone. Very friendly and courteous, always ready to help with your problem.
Margaret Lehan
03:15 22 Jun 19
Honest, Reliable service! Made a call about our A/C system and in less than 24 hrs they had us up and running again in the busy summer season. Highly Recommend
Rick Tartaglia
14:17 13 Jun 19
If you are looking for great service and reliable.
Francis López
23:11 19 Sep 18
Amazing employees, awesome owners, reliable and trust worthy service.
Michelle Pack
04:18 27 Aug 18
Definitely noticed an immediate decrease in temperature of the upstairs floor. Grills over the vent are currently being replaced and that's increasing the airflow even more so. Thank you guys so much for being helpful and friendly (repair guys and office staff)
Anita Hock
17:39 18 Jul 17
Amazing people and attention to detail. Would recommend to everybody ��
Gus Lua
15:12 28 Apr 17
We service all brands!
We service and repair all major brands: Trane, Ameristar, Amana, American Standard, Aprilaire, Lennox, Bryant, Carrier, Coleman, QuietCool, Honeywell, Nest, Goodman, Rheem, York, Payne, Rhuud and more.
